For Mental and Emotional Health

Compassionate, Effective Therapy Services

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Take Control of Your Mental Health

Explore Therapy Options

We hope to welcome you to our private practice! Paragon Behavioral Health Services provides trusted, confidential, and supportive counseling services for individuals struggling with their mental or emotional health. Some of our patients struggle with anxiety, depression, or PTSD; others want to break bad habits or process painful memories. 

Our services are available across three locations and two states: Ephrata, PA, Wyomissing, PA, and Olean, NY. If one of our locations is not close to you or you prefer virtual therapy, we can service all residents of New York and Pennsylvania via our secure telemedicine portal. We know it can be overwhelming when deciding if therapy is right for you; let us help you navigate that decision.

Outpatient Therapy Services

Your Pathway to a Better Life Starts Here

Therapy, also called counseling, can help individuals overcome challenges from meeting personal goals, resolving long-term mental health symptoms, or healing from the past. Therapy is more than “venting”. It’s a safe place, absent of judgment, to work on bettering yourself.

  • Modalities of TreatmentThere are many models of therapy. Some focus on the here-and-now, some are patient-driven, and some are focused on insight building. The therapy models we use at Paragon are implemented based on an individual’s needs. Every treatment session is unique to the person we are treating.
  • Our Philosophy of CareWe believe in building a safe, supportive, and trusting relationship with our patients, where you can open up to someone who is nonjudgmental, neutral, and objective. Therapy is a collaborative effort. We are here to help you better understand yourself and your problems, identify your goals, and plan the steps you want to take towards healing and growth. Your privacy, confidentiality, and safety are our top priorities. Your information is safeguarded by our trained professionals.
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Our No Show / Late / Cancellation Policy

What to expect if you miss an appointment

Therapy is a commitment and an agreement. When an appointment is scheduled, the time is set aside for you and no one else. The hour is not double-booked, and attendance to sessions is very important for your therapeutic momentum. Cancellations and missed appointments not only interfere with your treatment progress, but also affect other clients who could have used that hour but were scheduled at a later date.

Consequently, it is appreciated that cancellations and/or missed appointments are avoided unless there is an emergency or an illness. Your clinician will make every effort to provide you the same courtesy.

If you must reschedule or cancel an appointment, please provide

advance notice (greater than 24 hours) so that the hour can be given to another client. This kindness is appreciated and shows a commitment to your treatment as well as respect for the needs of other clients and your clinician’s time.

An appointment canceled on less than 24 hours notice, and missed appointments, will be charged a $60 cancellation fee.

This fee will not be charged to insurance, and is your responsibility to pay in full. Same-day cancellations due to weather conditions (snow & ice) or illness will not be charged as long as a correspondence is received by the office the morning of the appointment. Two no shows/late cancellations within 30 days will result in discharge from services. We will assist you further by providing resources to help you find an alternative provider.

Therapy is a commitment and an agreement. When an appointment is scheduled, the time is set aside for you and no one else. The hour is not double-booked, and attendance to sessions is very important for your therapeutic momentum. Cancellations and missed appointments not only interfere with your treatment progress, but also affect other clients who could have used that hour but were scheduled at a later date.

Consequently, it is appreciated that cancellations and/or missed appointments are avoided unless there is an emergency or an illness. Your clinician will make every effort to provide you the same courtesy.

If you must reschedule or cancel an appointment, please provide advance notice (greater than 24 hours) so that the hour can be given to another client. This kindness is appreciated and shows a commitment to your treatment as well as respect for the needs of other clients and your clinician’s time.

An appointment canceled on less than 24 hours notice, and missed appointments, will be charged a $60 cancellation fee.

This fee will not be charged to insurance, and is your responsibility to pay in full. Same-day cancellations due to weather conditions (snow & ice) or illness will not be charged as long as a correspondence is received by the office the morning of the appointment. Two no shows/late cancellations within 30 days will result in discharge from services. We will assist you further by providing resources to help you find an alternative provider.

Insurance Acceptance for Therapy Services
Insurances & Self-Pay Fees

Paragon is working hard to expand our network of availability to provide Therapy Services to our community. Commercial insurances vary by clinician - you can view more insurance information for each individual clinician on the Our Team Page. A sliding scale fee for private pay is also available upon request.

*Co-pay fees / deductibles may apply; all payments are due at time of service. We accept cash, checks and credit cards (Visa, MasterCard, Discover, and American Express). We also accept Flex Spending Account (FSA) and Health Savings Account (HSA) cards.

If your insurance company is out of network, we will call your insurance company to request out-of-network fees and make our best efforts to accommodate you.
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Telehealth Services

Enjoy Professional Services and the Comforts of Home

Telehealth is a safe and secure method to engage in a therapy session with your clinician from the comfort of your home. This convenient option allows for easy access whether you are quarantined, on the move, or unable to make it to one of our 3 office locations.  Regardless of the reason, Paragon is fully equipped and tech-ready to meet this need.  

Each clinician has an individual HIPAA compliant portal.  Click here to be routed to our providers’ virtual waiting room links.

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